The Bowl of Edmonds
History Map

How might we using interactive design to create engaging exhibit for kids and adults?

View prototype  
THE PROBLEM

How might we apply interactive activities to the museum experience that engage both kids and adults while teaching visitors about history?

Overview

Background

The Edmonds Historical Museum is in the remodeling process. The museum board wanted to look for more exhibit ideas that used technology.

Project goals

  • Propose and prototype a new design idea, incorporating digital technology and interactive experience.
  • Tell the stories of the city and expand the coverage of the stories the museum is telling to a broader audience.

Team & Role

Xuan Bui - UX designer (map and location feature)
Cindy Fu - Graphic designer
Li Tang - UX Designer (community dashboard feature)
Maya Totonchi - Brand designer

Duration

4 months
Sep - Dec 2023

Community partner

Arnie Lund
Edmonds Historical Museum Board Member


DISCOVER

Stakeholder interview

The stakeholder interview with the museum board member, Arnie Lund, set scopes and goals for the project including vision and mission, target audience, and their interest in using technology and interactive experience in the museum.

Interview findings

Value tension

Taking kids & students as focus audience, we defined the value tension and find solution to balance between the fun value and learn value.

Ethnographic field study

Findings

Based on observation, the three types of exhibits below attract children the most. These exhibits provide learning opportunities while still engaging, helping kids feel more enjoyable when going to a museum.

Immersive art installation

Large and colorful displays

Activity corner

DEFINE + IDEATE

Personas

The personas are created based on research data that helped guide my decisions along the design process to make sure the solution I am designing is centered on our users.

Grace, 13

I wish museums let me touch their stuff.

Motivations

  • Loves hands-on activities and listening to folklore or children's stories
  • Curious about everything​​
  • Loves going to places with her parents

Frustrations

  • Finds museum boring
  • Doesn’t like reading information on the plague
  • Can only look at stuff at the museum, not touching

Annie, 37

I'm not very famiar with new technologies.

Motivations

  • Enjoy going to museums, take her time to read all the information
  • Sees the museum as an educational opportunity for her children

Frustrations

  • She has to watch her children and sometimes can't enjoy her time at the museum
  • Not very familiar with new technologies like AR or VR

User requirements

Hands-on/interactive exhibits

Visual instruction

Technology experience


IDeate

Design brainstorming

Our group started brainstorming design ideas based on the research. I did a 10+10 design exploration session to sketch as many design ideas as I could. I focused on ideating hands-on/physical activities that were both kid and adult-friendly.

10 + 10 exploration

Design features

Physical printed map of Edmonds with magnetic pins for visitors to mark their location

A web app accessed through QR code with landmarks within Edmonds and the history of them.

Community thread for visitors to share their stories, thoughts, photos, etc.

Task flow

Task: access map and read history of a landmark

Task: access community notes and leave a note

IA diagram

Initial wireframe

develop + validate

Prototype v1

The first prototype ensures the end-user requirements are met: interactive map, filters & categories, and audio options.

User testing

We chose Nelson's heuristics as the user testing method. Testing with experts ensures thorough assessment and valuable insights, given our fellow designers as test subjects.

Prototype v2

Major changes

Final design

View prototype  

Map with physical push pins

The physical map of Edmonds downtown is printed in large size with push pins and prompts for visitors to interact with. This activity mainly aims to get the kids attention and create a community among visitors.

Interactive map and location filter

After scanning the QR code, users access the home page. This home page offers a comprehensive interactive map of selected historical locations within Edmonds downtown.

Read the story

Users can read the history of the location they choose. Audio with adjustable speed is provided for accessibility and gives users the option to enjoy the content in a different way.

Community story

The community story feature provides users with a sense of community building where they can share their experience with other museum visitors.